O perations objectives at penang mutiara essay

Evaluate how Veronique could improve throughput time. In 3 to 5 old ages clip. To prolong existing quality scheme. Your are free to make assumptions to expand the case material but ensure that you explain why you need to do this.

In addition, flexible timing gives the operation ability to change the delivery time of its products and services. Also, it is mention on the case that the quality of service has to be flawless, which means dealing with the basics and simple day-to-day tasks.

It besides enables high motive. Mix flexibility, is illustrated by the multi-skilled workforce that helps achieve dependability and service speed for guests while giving the internal benefit of better staff capacity utilisation for the hotel. Organization has to adapted with more challenging environment thru operating their function to help them react.

Flexibility and Cost will hold an impact and benefits on both internal and external clients of the hotel. Wernie can follow proactive attack to heighten and keep consistentancy in quality and degree of services by carry oning staff preparation. To get the better of the menaces.

Because quality of service is consistent there is little time spent on correcting service quality so costs are reduced through a combination of less waste and better staff productivity.

Hotel can besides host elect societal and featuring events which include International vino and nutrient festival. Central Evaluation Unit Recently Veronique has recruited four new staff a change she believes will reduce the average throughput time for applications.

Also, flexibility produces different quantities of products and services for customers as Volume Flexibility.

Operations objectives at Penang Mutiara Essay

Keeping the expanses down has and external and internal benefits. It prevents lateness causing disruption and wasted time and effort, therefore saving cost and giving an organisation the stability which allows it to improve its efficiencies.

Because staff have to give a fast response, this will help maintain dependability as they will be on time. Also it develops the capabilities that will keep the business ahead of its competitors in the future.

Car parking can cope with coach visitors and car parking visitors but car parking could easily be extended to field parking during dry periods.

Qn 1a) Describe how you think Wernie will make sure that the way he manages the hotel is appropriate to the way it competes for business; Penang Mutiara, being one of the most prestigious hotels in Penang, have managed to secure a foothold in this lucrative and highly competitive environment/5(1).

Penang Mutiara’s objectives are to give fast response to every customer request), to keep its promise to be of service to their guests and to be flexible to every guest request. The hotel believes that it is the impeccable customer service they are giving to their guests which gives them competitive advantage.

The case circle around Penang Mutiara Hotel located in Malaysia’s Indian Ocean coast. Also, the case focuses on how important to run an effective operation inside the hotel, because when problem occurs regards managing operation, the customer sees them immediately and that’s the biggest motivation for the hotel management to take operations performance seriously.

Operations objectives at the Penang Mutiara There are many luxurious hotels in the South-East Asia region but few can compare with the Penang Mutiara, a room top-of-the-market hotel which nestles in the lush greenery of Malaysia’s Indian Ocean Coast.

Welcome to OPERATIONS MANAGEMENT Operations Managementis important, exciting, challenging, and everywhere your look! Important, because it’s concerned with creating all of the products and services upon which we depend.

Penang Mutiara Essay Sample.

Operations objectives at the Penang Mutiara

Topic Operations Performance: The five operations performance objectives, Also see lecture materials Chapter 2 Hayes and Wheelwright’s four stages of .

O perations objectives at penang mutiara essay
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Operations objectives at the Penang Mutiara - Sample Essays